SAP WalkMe: Achieving Immediate Digital Adoption and ROI

The Issue: The Gap in Digital Use

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. However, complexity, regular changes, and limited direction often result in a "user adoption challenge":

• Staff Uncertainty: Staff struggle to navigate new SAP interfaces or complete complex transactions, leading to frustration and increased use on technical support.


• Non-compliance: Users ignore standard SAP processes, which results in inaccurate entries, policy breaches, and delays.

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• Training Attrition: Traditional training is quickly forgotten, leaving staff unsupported when they face real-time tasks.


• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the user experience gap. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.